Jaci, Clinical Coding Manager Life stories

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Jaci, Clinical Coding Manager

What is your current role and what does it involve?

I’m a clinical coding manager. I oversee a team of 36 coders who handle all the inpatient activity for UHL and I liaise with consultants for clinical engagement.

Why did you choose to do the job you do now?

I wanted an interesting and rewarding job in the NHS which would allow me to progress my career. I saw an advert for a trainee clinical coder role, and had to Google the job as I had never heard of clinical coding. The more I read, the more my interest grew, so I decided to apply. There was a clear career progression pathway from trainee coder to experienced coder, senior coder and site lead. Then, if I wanted to become a coding auditor or coding trainer, the opportunity would be there for me to develop into those roles too.

What training have you had and how has your career progressed?

As a trainee clinical coder you attend a 21-day standards course. It then takes one and a half to two years to train up to be an experienced coder. During this period you attend specialty workshops which include orthopaedics, surgical, mother and baby, and urology, which help with the in-depth understanding of coding each specialty. You also have to attend a refresher course every three years, and have ongoing assessments to ensure you are up to the national standards. All new coders are encouraged to sit the National Clinical Coding Qualification (UK) (NCCQ), a professional qualification.

What motivates you most about working at Leicester’s Hospitals?

The team motivates me to ensure the coding is at its best at Leicester’s Hospitals.

What are the best things about Leicestershire and the surrounding area?

Leicester Royal Infirmary is near to the city centre, which is a vibrant and exciting area to be in with lots of interesting people and great places to visit.

What would you say to people thinking about joining Leicester’s Hospitals?

I would encourage anyone to join Leicester’s Hospitals. This is a busy place to work with a lot of dedicated and committed staff. If you want to be part of it come and join the team and make a difference.

Read more about specialised admin and clerical roles at Leicester’s Hospitals.

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